Terms of service
GENERAL INFORMATION
Welcome to Gazella Living!
The terms “we”, “us” and “our” refer to Gazella Living. Gazella Living operates this store and website, including all information, content, features, tools, products and related services that we make available to our customers (the “Services”).
Gazella Living uses Shopify technology, which enables us to provide the Services.
The following terms and conditions, together with the policies referenced in this document (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover matters such as warranties, limitations of liability and other conditions applicable to your use of our Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the legal age of majority in your state, province or country of residence, or that you otherwise have the legal authorisation required to use the Services.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address and billing, payment and shipping information.
You represent and warrant that all information you provide to our store is accurate, current and complete, and that you have the necessary rights to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign or license your account to another person.
SECTION 2 - OUR PRODUCTS
We have made reasonable efforts to display our products and services as accurately as possible in our online store. However, the colours, dimensions or appearance of a product may vary slightly from how they appear on screen due to the device used, display settings or other factors.
Product images and representations are for illustrative purposes and do not affect any rights you may have under applicable consumer protection law.
Product descriptions, availability and features may be changed when necessary. We reserve the right to discontinue any product or limit available quantities, always in accordance with applicable law.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
Gazella Living reserves the right to accept or reject an order for legitimate reasons, including, but not limited to, availability issues, obvious errors in pricing or product information, reasonable suspicion of fraud or inability to complete the transaction.
An order will be considered accepted once it has been confirmed and payment has been successfully processed.
Please carefully review your order information before completing your purchase.
If you need to cancel or modify an order, you must contact us as soon as possible at info@gazellaliving.com.
We will do our best to accommodate your request before preparation or shipment of the order begins. Once the preparation or shipping process has started, we may not be able to modify or cancel the order.
Returns and refunds will be governed by our Refund & Return Policy and by any mandatory consumer rights available under applicable law.
Products purchased through our store are primarily intended for personal or household use and not for commercial resale, unless expressly agreed otherwise.
SECTION 4 - PRICING AND BILLING
Prices, discounts and promotions may change without prior notice before an order is placed.
The applicable price will be the price displayed and confirmed at the time of purchase.
Gazella Living currently offers free standard shipping to the destinations specified in our Shipping Policy, unless clearly stated otherwise during the checkout process.
Applicable taxes will be displayed or handled in accordance with the laws and settings applicable to the customer's market.
In certain circumstances, additional taxes, duties or customs charges may apply depending on the destination country and applicable regulations.
You agree to provide current, complete and accurate information for all purchases made through our store.
You also represent that you are authorised to use the payment method provided and that the information supplied to complete the transaction is accurate.
SECTION 5 - SHIPPING AND DELIVERY
Orders are typically processed within an estimated 1–3 business days.
After processing, most orders are delivered within an estimated 6–10 business days. Certain products, destinations or circumstances may require additional time.
All delivery times provided are estimates and may be affected by carriers, customs, public holidays, weather conditions, periods of high demand or other circumstances outside our reasonable control.
If an order contains multiple products, they may be shipped separately and arrive on different dates.
For complete information about processing, shipping, tracking and possible delays, please refer to our Shipping Policy.
Nothing in this section limits any rights available to consumers under applicable law.
SECTION 6 - INTELLECTUAL PROPERTY
The Services and content owned by Gazella Living, including, where applicable, trademarks, logos, text, graphics, photographs, videos, audio, designs and original elements of the store, are protected by applicable intellectual property laws.
These Terms permit you to use the Services solely for personal and non-commercial purposes.
You may not reproduce, distribute, modify, publish, store, transmit or exploit content owned by Gazella Living without prior authorisation where such content is protected by intellectual property rights.
Nothing in these Terms grants any licence to trademarks, copyrights or other intellectual property rights belonging to Gazella Living, Shopify or third parties.
Trademarks, trade names, logos and other elements belonging to third parties remain the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools or services offered by third parties as part of the Services.
Such tools may be subject to the terms, conditions and privacy policies of their respective providers.
Gazella Living does not necessarily control such third-party tools, and their use must comply with the conditions established by their providers.
We may introduce new features, tools or resources in the future. Where they form part of our Services, they will be subject to these Terms of Service where applicable.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links, materials or functionality provided by third parties.
We are not responsible for the content, accuracy, availability or practices of external websites that are not under our control.
If you choose to access third-party websites or services, we recommend reviewing their terms and policies before completing any transaction.
Claims relating exclusively to products or services provided directly by third parties should be directed to the relevant provider, without prejudice to any rights you may have against Gazella Living under applicable law.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Gazella Living operates using technology provided by Shopify, which enables us to provide the Services.
However, any sale or purchase made through our store is made directly with Gazella Living.
By using the Services, you acknowledge that Shopify provides the technological infrastructure for the store but is not the seller of the products offered by Gazella Living.
To the extent permitted by applicable law, Shopify and its affiliates will not be responsible for obligations arising from sales made directly between Gazella Living and its customers.
SECTION 10 - PRIVACY POLICY
Personal information we collect through our Services is processed in accordance with our Privacy Policy.
Because our Services use Shopify technology, Shopify may also collect and process certain personal information necessary to provide and improve its services.
Information used to manage orders, payments, shipping and other store functions may be transmitted to service providers and partners necessary to provide those services, some of whom may be located in other countries.
Please refer to our Privacy Policy for additional information about how we process your personal data and your rights.
SECTION 11 - COMMENTS AND USER CONTENT
If you submit, post or transmit reviews, suggestions, ideas, comments or other content relating to our Services, you represent that you have the necessary rights to do so.
Where necessary to display, manage, promote or improve our Services, you grant us permission to use such content within the limits permitted by applicable law.
You must not publish content that is illegal, defamatory, abusive, misleading, obscene, malicious or that infringes intellectual property rights, privacy rights or other rights of third parties.
We reserve the right to moderate or remove content that violates these Terms or applicable law.
You are responsible for the accuracy and legality of the content you publish.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, information available through the Services may contain typographical errors, inaccuracies or omissions relating to descriptions, prices, promotions, availability, shipping charges or transit times.
We reserve the right to correct obvious errors and update information when necessary.
If an error materially affects an order that has already been placed, we will act in accordance with applicable law and, where appropriate, contact the customer.
SECTION 13 - PROHIBITED USES
The Services may only be used for lawful purposes.
You may not use the Services to:
(a) engage in illegal or fraudulent activities;
(b) violate applicable laws or regulations;
(c) infringe our intellectual property rights or those of third parties;
(d) harass, threaten, defame or harm other persons;
(e) transmit deliberately false or misleading information;
(f) distribute malware, viruses or other malicious code;
(g) engage in spam, phishing or other fraudulent practices;
(h) attempt to gain unauthorised access to systems, accounts or information;
(i) interfere with the security measures or operation of the Services;
(j) unlawfully collect personal information about other users.
We may limit or suspend access to the Services where these Terms have been breached or where necessary to protect the security of the store, our customers or third parties.
SECTION 14 - AGENTS AND AUTOMATED SYSTEMS
The use of agents, automated systems, artificial intelligence tools, robots, scraping systems or other automated technologies to interact with our Services must comply with these Terms and applicable law.
Such systems may not be used to circumvent security measures, access controls, CAPTCHA or other mechanisms designed to protect our Services.
We may limit automated access where necessary to protect the security, availability or integrity of the Services.
SECTION 15 - TERMINATION
We may limit, suspend or terminate access to certain features of our Services where there is a breach of these Terms, a legal obligation or a reasonable need to protect our Services or users.
Provisions that by their nature should remain in effect after termination will continue to apply, including those relating to intellectual property, liability, privacy and dispute resolution.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided subject to availability.
We do not guarantee that access to the store will always be uninterrupted, timely, secure or free from technical errors.
General information provided through the Services is for informational purposes and is not intended to replace professional advice where such advice is required.
Nothing in this section excludes, limits or modifies any warranties, rights or remedies that cannot legally be excluded, limited or modified under applicable consumer protection laws.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Gazella Living will not be liable for indirect, incidental, special or consequential losses arising from the use of the Services where such liability may legally be limited.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
In particular, nothing in these Terms is intended to exclude any mandatory rights or guarantees available to consumers.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you will be responsible for damages reasonably arising from unlawful use of the Services or a breach of these Terms directly attributable to your conduct.
This provision does not limit any mandatory rights available to consumers under applicable law.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The invalidity or unenforceability of any provision will not affect the validity of the remaining provisions.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
Our failure to immediately exercise or enforce any right under these Terms will not constitute a waiver of that right.
These Terms, together with the applicable policies published in our store, govern the use of our Services and supersede previous versions of these Terms with respect to the matters addressed herein.
SECTION 21 - ASSIGNMENT
You may not transfer rights or obligations arising under these Terms where such transfer requires our consent under applicable law.
Gazella Living may transfer rights or obligations where legally permitted, without affecting consumers' mandatory rights.
SECTION 22 - GOVERNING LAW
These Terms will be governed by the law applicable to Gazella Living, without prejudice to any mandatory consumer protection rules that may apply.
If you are acting as a consumer, nothing in these Terms is intended to deprive you of mandatory protections available to you under the applicable laws of your place of residence.
Any dispute will be resolved before the competent courts in accordance with applicable legal rules.
SECTION 23 - HEADINGS
The headings included in these Terms are provided solely for ease of reading and do not affect the interpretation of their provisions.
SECTION 24 - CHANGES TO THE TERMS OF SERVICE
You may review the most current version of these Terms of Service on this page.
We may update or modify these Terms where necessary to reflect changes to our Services, practices or applicable law.
Where the law requires prior notice of a material change, we will provide the appropriate notice.
The updated version will apply from the date indicated or from the date of publication where legally permitted.
SECTION 25 - CONTACT INFORMATION
If you have any questions about these Terms of Service, you can contact us at:
Gazella Living
Email: info@gazellaliving.com
Website: gazellaliving.com
Additional legal information required by applicable law will be available in our Legal Notice.