Privacy policy
Last updated: August 13, 2026
Gazella Living operates this store and website, including the information, content, features, tools, products and services provided to offer you, our customer, a curated shopping experience (the “Services”).
Gazella Living uses Shopify technology to provide the Services.
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, make a purchase or complete another transaction through the Services, or when you otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use and disclose your personal information.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information”, we mean any information that identifies you or that can reasonably be linked to you or another person.
Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify or be linked to you.
Depending on how you interact with the Services, where you reside and what is permitted or required by applicable law, we may collect or process the following categories of information:
* Contact details, including your name, address, billing address, shipping address, telephone number and email address.
* Financial and payment information, including information required to process payments, transaction details, payment method and payment confirmation. Certain payment information may be processed directly by our payment service providers.
* Account information, such as your username, password, preferences and settings, where applicable.
* Transaction information, including products you view, add to your cart, save, purchase, return, exchange or cancel, as well as information relating to previous transactions.
* Communications with us, including information you provide when contacting our customer service.
* Device information, including information about your device, browser, network connection, IP address and other identifiers.
* Information about your use of the Services, including information about how and when you use or browse our store.
SOURCES OF PERSONAL INFORMATION
We may collect personal information:
* Directly from you, for example when you make a purchase, use the Services, create an account, communicate with us or otherwise provide us with information.
* Automatically through the Services, including information from your device and information collected through cookies and similar technologies.
* From our service providers when we engage them to provide certain functionality or process personal information on our behalf.
* From our business partners, advertising platforms or other third parties, where applicable and permitted by law.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information for the following purposes:
PROVIDING, PERSONALISING AND IMPROVING THE SERVICES
We use your personal information to operate and provide the Services, process payments and orders, remember preferences, send notifications relating to your purchases, manage returns, exchanges and other transactions, arrange shipping, provide customer support and improve your shopping experience.
MARKETING AND ADVERTISING
Where permitted by applicable law, we may use personal information for marketing and promotional purposes, including sending commercial communications and displaying advertising relating to our products and Services.
Depending on your location and available privacy settings, certain advertising activities may be based on your interaction with our store or other online services.
Where applicable law requires consent for particular communications or processing activities, we will carry them out only where a valid legal basis exists.
SECURITY AND FRAUD PREVENTION
We may use personal information to provide a secure shopping and payment experience, authenticate accounts where applicable, detect, investigate and prevent fraudulent, illegal, malicious or potentially harmful activity, and protect our Services and users.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
COMMUNICATING WITH YOU
We may use your personal information to respond to enquiries, provide customer support, manage requests and maintain our commercial relationship with you.
LEGAL OBLIGATIONS
We may process personal information where necessary to comply with legal obligations, respond to valid requests from competent authorities, manage legal proceedings and enforce our terms and policies.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may share personal information with third parties where there is a legitimate purpose and in accordance with this Privacy Policy.
This may include:
* Shopify and other service providers that provide services necessary for the operation of our store, such as technology hosting, payment processing, analytics, customer support, storage, order management and shipping.
* Service providers and business or marketing partners used to provide certain services and display advertising, where applicable.
* Shipping companies, logistics providers and suppliers involved in preparing and delivering orders.
* Third parties where you expressly request or authorise the disclosure of information.
* Public authorities or other third parties where necessary to comply with a legal obligation, respond to a valid legal request, protect our rights or those of our users, prevent fraud or enforce our terms.
OUR RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify.
Shopify collects and processes certain personal information relating to access to and use of the Services in order to provide, protect and improve its platform and associated services.
Information you provide through our store may be transmitted to and shared with Shopify and service providers that may be located in countries other than the country in which you reside.
Shopify may process certain information as an independent data controller for the purposes described in its own privacy policies.
For more information about how Shopify uses personal information and the rights available in relation to such processing, you can consult Shopify’s Consumer Privacy Policy and privacy portal.
THIRD-PARTY WEBSITES AND LINKS
The Services may include links to websites, applications or other platforms operated by third parties.
If you access services that are not controlled by Gazella Living, we recommend reviewing their respective privacy policies, security practices and terms of use.
We are not responsible for the privacy practices, security, availability or content of third-party websites or platforms that we do not control.
The inclusion of a link does not necessarily imply that Gazella Living endorses that website, platform or content.
CHILDREN’S DATA
The Services are not specifically intended for minors, and we do not knowingly collect personal information from minors in violation of applicable law.
If you are a parent or legal guardian and believe that a minor has improperly provided us with personal information, you may contact us to request its deletion where applicable.
SECURITY AND RETENTION OF INFORMATION
We take reasonable measures designed to protect personal information.
However, no information transmission or storage system can guarantee absolute security.
The period for which we retain personal information depends on various factors, including the need to manage orders and accounts, provide the Services, comply with legal obligations, resolve disputes, prevent fraud and enforce our agreements and policies.
We will retain information only for as long as necessary for the relevant purposes or for the period required by applicable law.
YOUR RIGHTS AND CHOICES
Depending on where you reside and applicable law, you may have certain rights in relation to your personal information, including:
* Right of access: you may request information about the personal information we process about you.
* Right to rectification: you may request correction of inaccurate or incomplete personal information.
* Right to deletion: you may request deletion of certain personal information where applicable.
* Right to data portability: you may request a copy of certain personal information in an appropriate format and, where applicable, request its transfer to a third party.
* Right to object: you may object to certain processing of personal information where permitted by applicable law.
* Right to restriction of processing: you may request that we restrict certain processing where applicable.
* Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.
* Rights relating to certain forms of personalised advertising or sharing of information where recognised by the laws of your place of residence.
COMMUNICATION PREFERENCES
Where we send marketing communications by email, you may unsubscribe at any time using the unsubscribe mechanism included in those communications.
Even if you choose not to receive promotional communications, we may continue to send you non-promotional communications necessary to manage your account, purchases, orders, returns, security or other contractual matters.
RIGHTS OF INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA AND UNITED KINGDOM
If you reside in the European Economic Area (EEA) or the United Kingdom, you may have additional rights under applicable data protection law, including certain rights to object to processing, restrict processing and withdraw consent.
The exercise of certain rights may be subject to exceptions and limitations provided by law.
We may need to verify your identity before processing certain requests where permitted or required by law.
We will not discriminate against you for exercising any rights legally available to you.
PERSONALISED ADVERTISING AND PRIVACY CHOICES
Depending on your location, you may have the right to opt out of certain uses or disclosures of personal information for personalised advertising purposes.
Where Shopify or other services used by our store provide specific tools for exercising these rights, you may use those tools directly.
Certain legally recognised privacy preference signals may also be processed automatically where applicable.
COMPLAINTS
If you have a complaint regarding how we process your personal information, you can contact us at:
info@gazellaliving.com
Depending on where you reside, you may also have the right to lodge a complaint with the competent data protection authority.
If you reside in Spain, you may contact the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD).
INTERNATIONAL TRANSFERS
Due to the international nature of some of our technology and service providers, your personal information may be transferred, stored or processed outside the country in which you reside.
Where applicable law requires specific safeguards for transferring personal information outside the European Economic Area or the United Kingdom, we will use legally recognised transfer mechanisms, such as adequacy decisions, Standard Contractual Clauses or other valid safeguards, as appropriate.
COOKIES AND SIMILAR TECHNOLOGIES
Our store may use cookies and similar technologies necessary for its operation, security, preferences, analytics and, where applicable and permitted, marketing and advertising.
The use of cookies and similar technologies will be subject to the consent and privacy options available in our store and applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, Services or operational, legal or regulatory requirements.
When changes are made, we will publish the updated version on this website and update the “Last updated” date.
Where required by applicable law, we will provide additional notice of material changes.
CONTACT
If you have any questions about our privacy practices, this Privacy Policy, or wish to exercise any rights available to you, you can contact us at:
Gazella Living
Email:
info@gazellaliving.com